| Following your requests We decided to create and implement a new service: BTS Secure The goal of this service is to make sure that the performance of your BTS Lab is always at the top and beyond your expectations in terms of quality and productivity. BTS Secure makes your daily activity based on three solid pillars:
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PRO-ACTIVE Support
Ticketing
Our TEAM of Bioengineers takes care of your requests and answers quickly to your questions thanks to a preferential lane.
Depending on each single case, ticket can be closed by e-mail, phone call, video conference or transferred to technical assistance if related to hardware (MC).
Tuning Session
We will plan a yearly preventive check (via web) of your LAB status in order to check, optimize and tune BTS systems, software and tune your activity.CONTINUOUS Training
BTS Knowledge Center
You will have access to an acquisition protocol database, with documentation, articles, projects.
You will have possibility to upload and present your protocols, jobs, and share your experience with other BTS Users in the world.
You will have possibility to download BTS Software updates or buy new software with 15% discount. Remote installation assistance will be included.
BTS Webinar
Every month you can participate to a Web-based seminar, lecture, workshop, performed by a clinical motion analysis expert.
You will just need a computer with internet connection and speakers.
The Webinar program will be available a month before its programming date.OPERATING COSTS Reduction
Subscribing to BTS Secure you will also have following advantages:
- Yearly “consumable starter KIT” included (same as originally provided with your lab).
- Phone assistance BTS L@bnet included.
- 10% discount on all BTS consumables.
- 10% discount on all technical Maintenance Contract (MC).
- 10% discount on all BTS Training.
- 15% discount on new BTS Softwares.
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